Welcome to The Filey Surgery

The Filey Surgery aims to provide high quality healthcare to the people of Filey and its surrounding district. Our doctors, nurses and all other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice and allow us to welcome new patients who wish to join us.

To ensure that you get assistance from the most appropriate clinician we have introduced a system known as "Total Triage" (more information on Total Triage can be found on our "News" page).

All appointments for GP's and prescribing clinician's will be triaged first, please click here or in the box below to complete your online form. Please note our online form is now also available to complete via the NHS App.

Online service - The new online service from AccuRx is even easier to submit medical, admin and prescription queries. The short online form is the quickest and simplest way for the majority of our patients to access support from the Surgery.

You don't need a password, you just need to be registered at The Filey Surgery. Enter your details and depending upon your medical needs we will contact you with advice by text or phone, and if appropriate offer an appointment. Please note our online service is open from 7am till 6pm Monday to Friday, excluding bank holidays. You can also access our online service via the NHS App.

For all routine/annual Practice Nurse and HCA appointments e.g. blood test, wound care, vaccinations, smear tests and all annual health reviews please contact the Surgery on 01723 515666 to arrange with our reception team.

Download the NHS App - a quick way to order your repeat medication, view new entries in you GP health care record including test results, check your appointment time, cancel appointments. Your can also access our Surgery online triage form and seek advice from NHS 111. Click here for help and support setting up and using the NHS App.

NHS 111 - Get medical help from NHS 111 online, available 24 hours a day, 7 days a week. Check your symptoms or injury, get health information, help with mental health , dental pain including finding an NHS dentist, emergency supply of medication when the Surgery is closed.

Mental health emergency - call 08000 516 171, lines open 24/7 for adults over the age of 18 living in North Yorkshire experiencing a mental health emergency.

Talking Therapies - Talking therapy is available to support anyone who is finding things hard. Your local IAPT team offer support which can help people manage stress and worry. It’s free, confidential and you can refer yourself online https://northyorkshiretalkingtherapies.co.uk/ 

Community Eye Care Service - Flashes, floaters, loss of vision, pain or infection? NHS appointments available at local optical practices.

Newly Pregnant Women

In March 2023 York and Scarborough maternity services moved to electronic patient records. Any person who is pregnant can self-refer into the maternity services though an online portal called BadgerNotes.

The online portal and app allows you to access your maternity records through your pregnancy over the internet via your computer, tablet device or mobile phone.

You will need your NHS number so if you don't know it contact the Surgery on 01723 515666 or via our online service at https://florey.accurx.com/p/B82037.

Scan the QR code above or click on this link https://www.yorkhospitals.nhs.uk/.../matern.../badger-notes/

Systmonline - if you have registered for online access you can order your repeat medication and view part of your medical record including test results via Systmonline Service. Please note that "booking appointments online" has been disabled as we now use AccuRx, our  online total triaging service.

If you wish to register for Systmonline Service please ask our reception team for an application form, bringing with you two forms of identification, one photo id and something with your address confirmation i.e. bank statement or utility bill, you will then be issues a username and password. More information on our "Online Services" under the "Further Information Menu".

Armed Forces Veteran Friendly Practice Accreditation - The Filey Surgery has recently achieved the Armed Forces Veteran Friendly Practice Accreditation. Please inform a member of the reception team if you are a veteran so we can add this to your medical record. This helps your GP to better understand any military related health conditions that you may have. It also ensures that you are referred, where appropriate, to dedicated health and wellbeing services for veterans.

Named Accountable GP

GP practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them. This does not prevent you from seeing any GP in the practice as you currently do, in fact, because most of our doctors work part-time we would actively encourage you to build up a relationship with another doctor to help with your overall continuity of care. If you do not know the name of your Accountable GP or want to change who this is just ask at Reception or ask the GP or nurse at your next appointment.