CLOSED FOR JUNE BANK HOLIDAY
UPCOMING BANK HOLIDAYS
The Surgery will be closed on:
Thursday 2nd June
Friday 3rd June
If you need medical help during this time you can visit
https://111.nhs.uk/ or call 111.
For a life threatening emergency call 999.
BANK HOLIDAY PHARMACY INFORMATION
Thursday 2nd and Friday 3rd June
Thursday 2nd June (Spring Bank) | Morrisons Pharmacy Dunslow Road, Crossgates, Scarborough | 10am till 5pm |
Lloyds Pharmacy Gallow Close, Falsgrave Road, Scarborough | 10am till 4pm |
Boots Pharmacy 101-101 Westborough, Scarborough | 10am till 12.30pm 1.30 till 5pm |
|
Friday 3rd June (Platinum Jubilee) | Morrisons Pharmacy Dunslow Road, Crossgates, Scarborough | 10am till 5pm |
Lloyds Pharmacy Gallow Close, Falsgrave Road, Scarborough | 10am till 4pm |
Boots Pharmacy 101-101 Westborough, Scarborough | 10am till 12.30pm 1.30 till 5pm |
The Pharmacy Group – Scarborough 8 North Marine Road, Scarborough | 12pm till 1pm |
JOB VACANCY INFORMATION
Click here for vacancies at the Filey Surgery https://www.fileysurgery.co.uk/info.aspx?p=12
UPCOMING CHANGES
During the pandemic we needed to change the way we worked and how patients could safely access our services.
Although covid is still amongst us and we must continue to take necessary precautions, we now are looking at how we can improve patient access as well as manage the demand for consultations.
Over the next few weeks and months, we will be looking at ways to improve access and you may notice differences when phoning/ visiting us.
Our receptionists may ask you more questions than usual – this is to help us determine who the most appropriate clinician for your consultation and the urgency of the matter is. A clinician will decide on this depending on the details gathered.
Please remember you can always contact us via our online service, Klinik, which can be accessed via our website: www.fileysurgery.co.uk. You can use this for advice, medication queries, sick notes & much more.
We thank you for your continued patience & cooperation.
COVID RULES FOR ALL NHS PREMISES
Please note that we don’t yet know whether the rules for the NHS will change.
So, until this is confirmed, please continue to:
- Wear your mask in the surgery.
- Keep distance when in the surgery.
- Arrive no longer than five minutes before your appointment time.
- Avoid attending for routine care when you have covid.
- Tell us if you have covid symptoms or are covid positive when you have an appointment.
That way we can keep all patients safe - including those who cannot be vaccinated or whose immune systems are compromised/weak.
RESTRICTIONS UPDATE
WHAT RESTRICTIONS ARE THERE AT THE FILEY SURGERY?
For the time being there will be no changes here at the practice. Patients coming to the surgery will still need to wear a mask, use the hand sanitiser and socially distance. Our staff will continue to wear appropriate PPE.
We have made this decision as often patients coming to the surgery are sick, vulnerable and maybe unvaccinated due to medical reasons, so we feel that these precautions will help to protect everyone. We also need to minimise the number of our staff catching COVID so we can keep a functioning service, so for this reason alone these measures are vital.
For appointments and queries please contact the practice by phone, or online (accessed by our website), to minimise the number of people attending the surgery, and please do not attend the practice if you have any COVID symptoms.
Our consultations will be either face to face or telephone consultations. It is worth noting that we are consulting with higher numbers of patients than we ever did before the pandemic, whilst also playing a big part in the vaccination programme too. Our doors are open but just in a different way.
We hope you will understand why we need to continue with these measures and keep the surgery as safe for everyone as we can. We have all come so far in trying to minimise the impact of COVID, let’s continue to stay safe together.
Thank you.
FACE COVERINGS TO BE WORN WHEN ENTERING THE FILEY SURGERY
To further protect our staff and patients the surgery would request that anyone entering the building has a face covering in place.
This can be a mask or a simple covering such as a scarf.
Thank you for your co-operation.
HOW TO ORDER A CORONAVIRUS TEST IF YOU HAVE SYMPTOMS
Go online to nhs.uk/coronavirus or download the NHS Test and Trace App
Or call 119 if you have no internet access.
When you order a test, you will get information on the options available to you which might be to attending a mobile drive through testing centre, a walk through centre or having a test kit delivered to your home.
Your results should be back within 48 hours, by text, email or phone – and the message will advise you about what to do next.
ONLINE APPOINTMENTS SUSPENDED
The Filey Surgery has suspended all online appointment bookings due to the Covid-19.
VISIT OUR SURGERY FACEBOOK PAGE
Take a look at our Facebook page for upcoming events, useful information and health campaigns.
We will add up-to-date information on how the surgery is working during the coronavirus and the steps we take to keep our patients safe.